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- 08
- 04
- 2020
Facilities to individuals and companies following the Lebanese Central Bank's circular 547
BBAC announces its initiative to grant exceptional loans to its clients, who already have loans, and who are unable to pay their dues for three months (March, April, and May 2020), due to the current circumstances related to the COVID-19 pandemic, and in line with intermediate circular No. 547 issued by the Lebanese Central Bank on March 23, 2020.
These exceptional loans include all loans granted to individuals and companies, including those supported by the Lebanese Central Bank, without accumulating any interest and for a maximum period of five years starting June 2020.
To benefit from these facilities, clients are kindly requested to call the 24/7 Customer Care center on 01-366 921 or the branch managers.
Kindly note that these facilities are subject to the approval of BBAC and the Lebanese Central Bank.
يعلن BBAC عن مبادرته بمنح قروض استثنائية لعملائه الذين يستفيدون من قروض ممنوحة سابقاً والذين لا يستطيعون تسديد مستحقاتهم لثلاثة أشهر (آذار ونيسان وأيار ٢٠٢٠) بسبب الاوضاع الراهنة جراء أزمة وباء كورونا المستجدة ، وذلك تماشياً مع التعميم الوسيط رقم ٥٤۷ الصادر عن مصرف لبنان بتاريخ ٢٣ آذار ٢٠٢٠.
تشمل هذه القروض الاستثنائية كافة القروض الممنوحة للافراد والشركات، بما فيها تلك المدعومة من مصرف لبنان، وذلك دون ترتيب أي فائدة ولمدة أقصاها خمس سنوات تبدأ من حزيران ٢٠٢٠.
للإستفادة من هذه التسهيلات، يرجى من العملاء المعنيين الاتصال بمركز خدمة الزبائن المتوفر على مدار الساعة على الرقم ٩٢١ ٣٦٦-٠١ او بمسؤولي الفرع.
يرجى أخذ العلم أن هذه التسهيلات تخضع لموافقة BBAC ومصرف لبنان.
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- 22
- 03
- 2020
BBAC statement to clients in light of recent measures to contain spread of COVID-19
In accordance with the decisions of the Council of Ministers and in response to the latest statement of the Association of Banks, in preservation of the public safety of our customers and bank employees amid the spread of the Coronavirus (COVID-19), we would like to inform you, our valued customers, that we are available to serve you at the following branches from Monday to Friday (excluding Saturdays), in order to complete the payment of salaries and to secure urgent business operations for commercial and industrial companies, especially those related to food safety and medical supplies, from 8:30 am until 12:00 pm with pre-booked appointments. To book your appointment, kindly contact the branch.
- Clemenceau
- Kaslik
- Ferzol
- Aley - Baqaa
- Tripoli – Mina
- TyrOur ATMs will remain at your service for cash withdrawals in Lebanese Pounds, and for cash and cheque deposits.
You can also always use our online banking services and mobile app, or get in touch with us by calling our Customer Care center available around the clock on 01- 366 921, to help you with everything related to debit and credit cards, or any other services.
We thank you for your understanding during these difficult circumstances, and we wish you safety, always.
عملًا بمقررات مجلس الوزراء وتجاوبًا مع بيان جمعية المصارف الاخير حفاظًا على السلامة العامة لعملائنا وموظفي المصرف، وسط انتشار فيروس الكورونا (COVID-19)، يهمنا ابلاغكم عملائنا الكرام أننا متوفرون لخدمتكم في الفروع التالية حصرًا من الأثنين إلى الجمعة (باستثناء ايام السبت)، لإنجاز دفع الرواتب ولتأمين العمليات التجارية الملحة للشركات التجارية والصناعية لاسيّما المتعلقة بالأمن الغذائي والمستلزمات الطبية، من الساعة ٨:٣٠ صباحا حتى ١٢:٠٠ ظهرًا بحسب مواعيد مسبقة. لحجز مواعيدكم، الرجاء الاتصال بالفرع.
كليمنصو -
كسليك -
الفرزل -
عاليه - البقعه -
طرابلس - الميناء -
صور -وتبقى أجهزة الصراف الآلي في خدمتكم لعمليات السحب بالليرة اللبنانية وللإيداعات النقدية والشيكات.
كما يمكنكم دائماً استخدام الخدمات المصرفية عبر الإنترنت والموبايل والتواصل معنا عبر الاتصال بمركز خدمة الزبائن المتوفر على مدار الساعة على الرقم ٩٢١ ٣٦٦-٠١ لمساعدتكم في كل ما يتعلّق ببطاقات الدفع والائتمان وأي خدمة أخرى.
نشكر لكم تفهمكم في هذه الظروف الصعبة ونتمنى لكم السلامة على الدوام.
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- 09
- 10
- 2019
BBAC & MIGA mark the first-ever issuance of MIGA’s capital guarantee in MENA
BBAC recently announced that MIGA (The Multilateral Investment Guarantee Agency), a member of the World Bank Group, has issued 67 million USD in guarantees to the bank to facilitate financing for Small and Medium-sized Enterprises (SMEs) by increasing its loan portfolio across BBAC branches in Iraq. The signing ceremony of the agreement took place at the BBAC Head Office, in the presence of BBAC and MIGA management.
“At 12%, Iraq has the lowest credit-to-GDP ratio in the MENA region, with only 9.3% directed at the private sector and toward meeting reconstruction needs”, BBAC Chairman & General Manager Ghassan Assaf said. “This guarantee allows us to expand our SME loans and trade finance activity in Iraq, which will help promote economic growth of the country”, he added.
From his side, MIGA COO & Vice President Vijay Iyer said: “We are pleased to provide MIGA’s Capital Optimization Guarantee to BBAC allowing them to grow their operations in Iraq, thereby supporting the financial sector in a fragile and conflict-affected country.”
BBAC started operations in Iraq in 2009 achieving significant results, and the bank is looking to expand its operations and grow its portfolio in Iraq. Nearly 19% of BBAC Iraq’s loan portfolio in the year 2018 supported SMEs, and close to 60% of exposure was in construction loans. MIGA’s guarantee will help BBAC mitigate the risk of expropriation of mandatory reserves that it maintains with the Central Bank of Iraq and extend more credit to SMEs and trade finance in the country.
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- 23
- 09
- 2019
BBAC is one of the first Lebanese banks in Cyprus to apply PSD2 on its new Digital Banking Platform
In its constant aim to boost customers’ banking experience, BBAC has recently launched a new Digital Banking Platform for its customers in Cyprus. With a fresh look and feel and innovative features and functionality, the platform also supports EU’s Revised Payment Services Directive (PSD2) - a directive aimed at providing increased flexibility and security to customers in the execution of electronic payments within the EU. PSD2 ensures more transparency as well as greater customer choice and control over financial assets and personal data. Its objectives are to make payments safer and increase customers’ protection when transacting online.
The directive ushers in a new era of ‘Open Banking’, where customers are granted unprecedented freedom in how they access financial services and an increasing level of control over how, when, and where they use their banking services. With the application of PSD2, BBAC’s Digital Banking Platform for Cyprus now allows customers to link their accounts at BBAC and other financial institutions across EU to a regulated Third Party Provider (TPP) in order to transfer money securely between these accounts and have a consolidated financial overview of balances and transactions. Customers will also be able to give permission to a regulated TPP to initiate payments from their accounts on their behalf, noting that regulated TPPs will not, under any circumstances, gain access to customers’ accounts unless they have been given explicit consent to do so.
“As a customer centric bank with an innovative mindset, we believe it is extremely vital that we embrace major technological developments as opportunities to further innovate and develop, especially that we are surrounded by disruptive technologies that are changing the face of the world as we know it. This is why we have recently undertaken concrete steps to be more digitally mature through the implementation of our new Digital Banking Platform for Cyprus, and have actively embraced the new open payment landscape, which we believe will both benefit and invigorate our customers”, said Mr. Nadim Hamadeh, BBAC’s AGM for Banking.
“Additionally, at BBAC, we aim to reach the perfect balance between technical developments and security advances by investing in improving our customers’ experience while ensuring their funds and data are protected. With this in mind, our customers can expect to be kept informed about the safety and security regulations of transacting online under PSD2”, he added.
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- 09
- 07
- 2019
BBAC supports 100 students with Language Enhancement Program
In line with its ongoing care and support for the youth to help them build a promising future in Lebanon, BBAC has participated in the Social Work League project aiming at providing public school students in several Lebanese regions with English courses, as part of the education and language strengthening program, to get them ready for university, armed with strong language and culture.
The certificate award ceremony that was held at the Druze Community House in Verdun, saw 100 students from several schools in the Shouf, Rachaya, Mount Lebanon, and the Higher Metn successfully graduate the program. Mr. Nadim Hemadeh, AGM for Banking at BBAC, who was present at the ceremony, congratulated the students on their efforts and affirmed the bank’s support for their ambitions: "Whoever starts from the right place and takes education seriously, shall receive all support from our side, for we are ‘Your Caring Bank’”, said Mr. Hemadeh. “We have always believed in the role of NGO’s and associations in driving change in our communities and have always coordinated with them on a regular basis”, he added.
It is worth noting that the Social Work League is working hard to promote education and culture, and that BBAC is accompanying it on this journey. In addition to the bank's support for all educational initiatives, including this session and the previous one, the bank signed, in 2011, a cooperation protocol with the League to provide interest-free educational loans to 100 students.
The ceremony was attended by a large number of the region’s personalities and public figures, notably the pioneers of this initiative and officials of the Social Work League.
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- 08
- 07
- 2019
BBAC awarded “Best Bank for Banking Services Quality”
BBAC has once again established its excellence in the banking field and in the services it provides to its customers. The Bank was awarded the "Best Bank for Banking Services Quality" by the ‘World Union of Arab Bankers’ at the 2019 Arab Banks Awards and Commendations of Excellence 5th annual ceremony. The event was held at Beirut Waterfront Center and attended by senior bankers and VIPs from international and regional institutions.
The award was granted to BBAC's Chairman and General Manager, Sheikh Ghassan Assaf, who expressed his gratitude to the World Union of Arab Bankers for their appreciation of the bank's efforts to elevate the quality of banking services to a higher level. “BBAC receiving this award is a sign of our customers' trust in us as we always strive to enhance our products and services to meet the needs of our customers and to strengthen our relationships with them. What differentiates us at BBAC is our dedication to care that motivates us to grow and inspires us every day to give our utmost as a bank to our customers as well as community”, Sheikh Assaf commented.
This is not the first time that BBAC receives an award from ‘World Union of Arab Bankers’. In 2016, it won the “Best Customer Service Bank” award in addition to "Best Brand Identity and Slogan” award in 2018.
It is worth mentioning that the awards of excellence and achievement of banking are granted annually according to the criteria and requirements determined by the ‘World Union of Arab Bankers’, a banking group consisting of 600 members spread around the Arab world and some other foreign countries. World Union of Arab Bankers also publishes a specialized magazine in Banking and Finance called “Executive Magazine” that hosts ceremonies awarding for the achievements of Arab banks.