BBAC was awarded “Best Customer Service Bank” by the World Union of Arab Bankers (WUAB), at the 2016 Arab Banks Awards & Commendations of Excellence annual ceremony. The ceremony, organized by The Banking Executive Magazine, was held at the Casino du Liban, in the presence of a score of leading bankers and international banking supervision dignitaries from international and regional institutions.

Mr. Ghassan Assaf, Chairman and General Manager of BBAC, who received the award, thanked WAUB for acknowledging BBAC’s efforts and commented saying: "This award is considered a recognition of BBAC’s commitment to its valued customers, by providing the best banking services and products, and constantly working on developing practical and efficient solutions that contribute positively to the lives of our clients, and meet their future aspirations whether locally or abroad, reaffirming through words and deeds that we are “Your Caring Bank”.”

It is worth mentioning that the Awards & Commendations of Excellence are given annually in accordance with the standards and requirements set by the WUAB; which is a banking consortium of over five hundred members, across the Arab world and the rest of the world, and issues a magazine that covers the Arab banking and finance news; The Banking Executive Magazine, the organizer and host of the event.